1/35 Scale WWII German DORA Model Kit & Accessoires

Please see bottom of page for information on
Minimum orders, Shipping & Handling Charges etc.

PRIVACY POLICY
Jaguar Models, Inc is strongly committed to protecting the privacy of its customers. We have written this privacy policy to inform you of the specific information that we collect from you, how we use this information, and what options you have in sharing this information with us when you visit our site.

Jaguar Models, Inc is the sole owner of the information collected on this site. We will not sell, share or rent this information to others. We request information from the user on our order form such as contact information and credit card number and expiration date. This information is used for billing purposes and to fill customers'orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

SECURITY POLICY
Jaguar Models, Inc takes every precaution to protect our users' information. When you submit sensitive information via the website, your information is protected both online and offline. When our registration/order form asks users to enter sensitive information (such as credit card number and/or contact information), that information is encrypted and is protected with 128 bit encryption software from VeriSign - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'. To learn more about SSL, follow this link VeriSign. All sensitive information is collected through the online store hosted by our third party service provider. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. If you have any questions about the security at our website, you can send an email to sales@jaguarmodels.com

MINIMUM ORDERS
Minimum orders is $10.00 for the U.S., Canada, Mexico and $20.00 for any other countries.

CREDIT CARDS
We accept Visa and Mastercards. There is a $20.00 minimum for credit card orders.

BACK ORDERS
Out-of-stock items will be canceled. If you placed an order by check, we send you a refund check.

SHIPPING
We ship by United Parcel Services (UPS) primarily. Customers requesting UPS-Air or Priority Mail will pay the difference between services and our standard freight charges.

INTERNATIONAL CUSTOMERS
We can only accept credit card for customers outside the United States, Canada & Mexico. Usually, freight charge is about 30% of the order. BUT actual freight charge may be higher or lower.

RETURNS
Any returned merchandise must be in a good and saleable condition. It must be in its original packaging. Returned items will be credited or replaced when accompanied with a copy of the receipt and the reason for the return. Return due to our error or defective merchandise may be shipped to us at our cost. Claims for goods damaged in transit must be reported to the carrier. No returns or exchange for books or magazines.

DEFFECTIVES
We accept return of defective merchandise if it is defective when it comes out of the box. Partially built models and kits are NOT eligible for return. So, please make sure everything is in the box before you start building the model or kit.

BAD CHECKS
Returned checks are subject to a $15.00 service charge.

The prices are subject to change without notice. (We try hard to stablize them though.)

SHIPPING AND HANDLING CHARGES
United States, APO, FPO:
$0.00-$20.00 will be charged $6.00 for shipping & handling.
$20.01-$50.00 will be charged $7.50 for shipping & handling.
$50.01-$100.00 will be charged $9.00 for shipping & handling.
$100.01-$150.00 will be charged $10.50 for shipping & handling.
$150.01 and up will be charged 10% of the order total for shipping & handling.
Note: Additional shipping fee may be apply on oversizepackaging

Canada, Mexico & Overseas:
Credit Card Orders Only.
Please specify surface or airmail.
You will be charged for the actual amount (according to the order's weight) only.